MatriqMatriqAutomate 80% of your customer interactions with intelligent, conversational AI.
Most chatbots frustrate users with rigid menus and robotic answers. We engineer cutting-edge, NLP-driven virtual assistants that actually understand intent, context, and the nuances of local languages—including conversational Banglish.
Whether you need a WhatsApp bot to handle e-commerce orders or a corporate website assistant to capture B2B leads, our AI solutions work 24/7 to reduce your support costs and increase conversion rates.
Train your bot to understand natural human language. Our systems accurately process English, pure Bengali, and conversational Banglish to assist a wider demographic.
Deploy a single AI brain across all your customer touchpoints. Natively integrate with the WhatsApp Cloud API, Facebook Messenger, Instagram, and your website widget.
Turn chats into revenue. Allow customers to browse product catalogs, check stock, and place orders directly inside WhatsApp without ever visiting your website.
Connect the bot to your existing ERP or CRM. Automatically fetch order tracking statuses from Pathao/Steadfast, or generate dynamic bKash payment links mid-conversation.
AI handles the repetitive FAQs, humans handle the complex issues. If the bot detects frustration or a high-value lead, it instantly routes the chat to an available live agent.
Gain deep insights into customer behavior. Track the most frequently asked questions, monitor user drop-off points, and analyze chat sentiment to improve your product offerings.